How do I contact customer support?
To contact us, please email support@blitzbear.com.
Our support hours are Monday - Friday, 9:00AM - 5:00PM CST, excluding US holidays.
We usually respond to support tickets within a few hours, or at the latest 1-2 business days.
BlitzBear observes the following US holiday schedule for 2024-2026 and our company offices will be closed on the following dates. Customer support will be unavailable during this time.
Holiday
2024
2025
2026
New Year's Day
January 1
January 1
January 1
Martin Luther King Jr. Day
January 15
January 20
January 19
Washington's Birthday (Presidents Day)
February 19
February 17
February 16
Memorial Day
May 27
May 26
May 25
Juneteenth National Independence Day
June 19
June 19
June 19
Independence Day
July 4
July 4
July 4*
Labor Day
September 2
September 1
September 7
Columbus Day
October 14
October 13
October 12
Veterans Day
November 11
November 11
November 11
Thanksgiving Day
November 28
November 27
November 26
Christmas Day
December 25
December 25
December 25
*Falls on a Saturday, not observed
**Falls on a Sunday, observed on Monday
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