How do I contact customer support?
To contact us, please email support@blitzbear.com.
Our support hours are Monday - Friday, 9:00AM - 5:00PM CST, excluding US holidays.
We usually respond to support tickets within a few hours, or at the latest 1-2 business days.
BlitzBear observes the following US holiday schedule for 2024-2026 and our company offices will be closed on the following dates. Customer support will be unavailable during this time.
*Falls on a Saturday, not observed
**Falls on a Sunday, observed on Monday
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