BlitzBear Support
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  • BlitzBear Support
  • Using BlitzBear
    • Why does my optimized BlitzBear article still show old text that I expected to be replaced?
    • Why do my suggested optimizations only cover the first part or less of my article?
    • What kind of pages can I optimize using BlitzBear?
    • I received an error on my dashboard. What should I do?
    • Can I change the URL slugs in my BlitzBear articles?
    • Why am I seeing a red error on my dashboard that says "An unknown error occurred on the server"?
    • I published a new article draft to WordPress, but I don't see it appear in my posts list.
    • I published an optimized existing article to WordPress, but I don't see the changes applied.
    • Is there a way to build internal links?
    • How do I use "Special instructions for AI"?
  • Integrations
    • Google Search Console
    • Unsplash
    • WordPress
  • Billing and Account
    • What is BlitzBear's payment and refund policy?
    • Can I change or cancel my plan?
  • Support
    • How do I contact customer support?
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  1. Support

How do I contact customer support?

To contact us, please email support@blitzbear.com.

Our support hours are Monday - Friday, 9:00AM - 5:00PM CST, excluding US holidays.

We usually respond to support tickets within a few hours, or at the latest 1-2 business days.

BlitzBear observes the following US holiday schedule for 2024-2026 and our company offices will be closed on the following dates. Customer support will be unavailable during this time.

Holiday

2024

2025

2026

New Year's Day

January 1

January 1

January 1

Martin Luther King Jr. Day

January 15

January 20

January 19

Washington's Birthday (Presidents Day)

February 19

February 17

February 16

Memorial Day

May 27

May 26

May 25

Juneteenth National Independence Day

June 19

June 19

June 19

Independence Day

July 4

July 4

July 4*

Labor Day

September 2

September 1

September 7

Columbus Day

October 14

October 13

October 12

Veterans Day

November 11

November 11

November 11

Thanksgiving Day

November 28

November 27

November 26

Christmas Day

December 25

December 25

December 25

*Falls on a Saturday, not observed

**Falls on a Sunday, observed on Monday

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Last updated 1 year ago

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