How do I contact customer support?
To contact us, please email support@blitzbear.com.
Our support hours are Monday - Friday, 9:00AM - 5:00PM CST, excluding US holidays.
We usually respond to support tickets within a few hours, or at the latest 1-2 business days.
BlitzBear observes the following US holiday schedule for 2024-2026 and our company offices will be closed on the following dates. Customer support will be unavailable during this time.
Holiday | 2024 | 2025 | 2026 |
New Year's Day | January 1 | January 1 | January 1 |
Martin Luther King Jr. Day | January 15 | January 20 | January 19 |
Washington's Birthday (Presidents Day) | February 19 | February 17 | February 16 |
Memorial Day | May 27 | May 26 | May 25 |
Juneteenth National Independence Day | June 19 | June 19 | June 19 |
Independence Day | July 4 | July 4 | July 4* |
Labor Day | September 2 | September 1 | September 7 |
Columbus Day | October 14 | October 13 | October 12 |
Veterans Day | November 11 | November 11 | November 11 |
Thanksgiving Day | November 28 | November 27 | November 26 |
Christmas Day | December 25 | December 25 | December 25 |
*Falls on a Saturday, not observed
**Falls on a Sunday, observed on Monday
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